Some thoughts on fall of safety standards - forgetfulness, over-confidence, complacency, arrogance

Anybody or any organization, immediately after an event not to like to happen will have several commitments to itself. I/we will do this or that, now on wards.
Even a student also makes such resolutions in or after an examination, which he did not do better.
But, in most of the cases, nothing will be done.
Some will start, but, the steam is lost.
Very few will sustain to a great extent. Even in such persons/organization will make exemptions, here and there.

This week, I attended a meet organized by a regulator. It was told in the opening remarks that regulators have to do the act of listening, observe the things and make informed decisions. This is applicable even to all those who are in the job of monitoring / advising and they need not be necessarily the designated regulators.

In case of individuals also, we are our own regulators and doers. As a proverb goes, we have one mouth, two ears and two eyes, indicating see and hear more, but talk less.

Coming back to the title, I observed that even in those entities who have developed highest standards, became role models and even are in the business of training, events have taken place for simple reasons which can be avoided / addressed totally before the occurrence of the event. Events in these places make me to think that whether they are wrong in the lessons learnt i.e. whether the lessons learnt for implementation are impracticable.

In many post accident recommendations, training and supervision aspects are listed routinely. Even if the training is good, absorption of the knowledge and its use in the day-to-day affairs is highly doubtful factor. Even those who understood the information too do not implement inspite of knowing that this may lead to incidents.

Like in financial sector, as I read somewhere, risk and returns are proportional. Low risk investments yield less returns and so high risk investments generate huge returns. I had my own experience in share market investment at two different periods and on both occasions, I had the opportunity (!) to learn the lessons to come out with some loss.

I think, it is in human behavior to take risk when it comes our activities, let it be on the roads or work place. And, it is the other way when it comes to our home.

I commute to my work place which is at 13 km from my house, by bike and these thoughts do occur generally, but I am yet to get any reason.

In nuclear field, ALARA (as low as reasonably achievable) concept is preached and is genrally followed to limit radiation dose to occupational workers and public. Whereas in industrial safety, it is ALARP (as low as reasonably practicable) implying that we have to be practicable in taking measures to ensure safety and health of the persons. This also implies (to me) that certain value is attached to human lives for dispensation. If an accident takes place leading to injuries / fatalities, generally we read declaration of compensation. Though enquiry takes place, hardly there are cases where the wrong doers i.e. those responsible for the occurrence of accidents are punished. Every year, lakhs of persons are dying in accidents (on the roads / work place), equal or similar number of persons responsible for these are not punished and it shows that human life got only some number and things will proceed as usual as if nothing happened. Reasons for recurrence are generally as in title of this post. This makes the job of the safety advisers / regulators, a difficult task.

If some disturbance takes place in an inhabited place, police will be blamed for not doing the job. If some emissions take place in a factory, pollution control authorities will be blamed that they are sleeping or accepted something. If some accident takes place, safety adviser will be blamed internally and factory inspectors externally. And so on.
But, little or no action is taken to identify the wrong doers and punish them.

Authorities for control of activities have a difficult task of facing pressures from all around and at the same time, not to succumb to these pressures. They have to be like stones not having any emotions to keep their health and family not to get affected by workplace pressures. Some will resign the post to look for different type of jobs or bade good bye forever (if they are financially resourceful to lead the rest of the life).

Any management would like to have highest productivity at minimal cost. Availability of qualified human resources is an issue face by many. Most of the educational institutions have become factories to churn out the students with good grades / marks but many of them fail miserably in getting suitable employment commensurate with the certificate as they can't answer the questions of the interviewers. Hence, they settle for jobs whatever they can get. They may get satisfied or may not. This can lead to dissatisfaction and doing the job for the sake of earning money only. It requires lot of efforts from the side of managements too train such people and I am not sure how many organizations have the policy of training their manpower before engaging them and then even doubtful case of retraining at regular intervals or change of job / modifications in workplace.

With these things, may be there is some optimal safe production i.e. under present set of conditions, it can deliver X numbers of their products. If we try to stretch production on higher side without commensurate additions / improvements, accidents / failures do take place, if not immediately, but definitely at a later date. This is because, it requires some time, even for the established systems to degrade. Now, if there is a change of management, persons at top can claim for success even at higher production in the beginning (higher production is initially possible because degradation also needs some time), but the person coming later can't deliver the same, because degradation process starts accelerating.

Hence, those with safety in mind have to conclude / decide what is their optimum safe production capacity and stick to it. Else, what we are seeing or reading in papers will continue to happen.

Professional hazards - thief trapped in chimney

In a local newspaper, it is reported that a thief tried to enter a locked house through the chimney and got trapped. 

The residents came next day morning and found the person trapped inside.

The chimney was broken to rescue and handed over to police.

Explosion in detonator factory during disposing of rejected detonators from explosives

In an explosion in one of the largest explosives exporting factory, during separation of rejected detonators from explosives by cutting wires, a mechanical cutter fell down on the explosives below causing the blast leading loss of two lives and injuring 13 others with some of them receiving severe burns.

One of the injured suffered hearing loss during the incident.

The site was visited by State Home Minister, Police and other officials.

Police registered case under various sections of IPC (Indian Penal Code) for negligent act and others leading to personal harm and initiated the probe.

As per reports, the persons doing the job were retired employees as contract workers having experience.

There were also reports of demanding for shifting of the factory from residential premises.

There were some fatal incidents earlier also in the last 10-15 years.

To avoid such incidents, possibility of  automation of removal of rejected detonators needs to be explored.

As the cutter fell down below on explosives during the job, and it is likely that such slippages can happen, suitable path for shifting of material below as soon detonator is separated from the explosive material for every explosive or collecting the explosive material under water or any other medium has to be seen.

Governments have to ensure that industrial areas are well separated from residential areas. There should a sort of no habitat zone between industries and residential areas. It is natural that wherever development is there, the surroundings will see growth of residential areas with a view to gain from real estate price increase. 

Definitely, large industrial complexes would have been set up far away from residential areas at that time. Earlier remote places would have become part of the present cities due to growth. Shifting of industries also will be costly and who will foot this cost. 

Hence, a policy as suggested above is required with marked zones and no-man zones.

Hyderabad Police IT Cell application HAWKEYE for citizens help

IT Cell of Hyderabad Police (India) brought out a mobile application HAWKEYE to help the citizens for woman safety, to report complaints, traffic violations of public, violations by police, for use as SOS, to know the status report on information provided, police contact numbers areawise, etc.

It is available in Google's Play store. Congratulations to all those involved right from idea to implementation. Effective monitoring and followup further will definitely bring down the crime rate.

The application empowers citizens to report violations leading to public participation in policing. I hope that Hyderabad Police will ensure confidentiality of contact numbers of those reporting violations.

Safety - who is responsible - Failures attributed to regulators

When there is a robbery, police are blamed.
When there is violence, police are blamed.
When there is train accident, railways are blamed.
When a bank shuts the shop, government and police are blamed.
When some company that offers quick returns and later closes, again as above.
When there is an aeroplane accident, airlines and regulators are blamed.
When there is pollution, factory and pollution control board are blamed.
When there is an accident, factory and factories department are blamed.

Like this, blame game goes on.

In many of the above events, I do not understand what police or regulators can do. With such meager manpower, no regulator can stop a situation.

If we are not careful about ourselves, our property, what a police can do? He will make rounds, but he can't present everywhere, every time. Similarly, if someone starts violence, the local if do not catch him, why to blame others.

No doubt, police are there to prevent and control situations, but it is not possible for them with limited man power to ensure 100% peace without cooperation from people.

Similarly, we invest money out of greediness for unrealistic returns and later cry on others.
If there is pollution, people should complain to police and regulators about the problem. Also, they can form groups and pressurize the factory management to correct or close.

It is the responsibility of the management to ensure that safe working conditions and environment for workers and public are ensured. If something goes wrong, there should be fast track courts to settle the cases within a day for quick redressal of the issues. These courts, depending upon the nature and extent of violation, can order the company to pay or close the shop. There is no need to give time for correction as it is their basic duty for safety and environment.

Managements compromise on many issues for profit. Many promise and agree to comply with all legislations, only to violate later on several rules and regulations. Such companies need not be shown any mercy, for lack of knowledge or unintentional violations, as it is their responsibility to know everything, before starting operations.