We read a number of industrial and road accidents in news papers. It appears that we never learn and never want to learn also. In factories, we do not follow even the well laid out rules of various statutes and established procedures and on the road, we do not respect the others on the road. We are in hurry always and we do not want to start a bit early. Even if the other person on the road is wrong, if we avoid showing our road rage, we can avoid many of the accidents.
In the factory, regular monitoring of operating parameters, keeping an ear for the noises from the machines,motors, agitators, equipment; monitoring process and storage inventories; leaving the aisles free from obstructions, interacting with shop floor employees, self discipline by employees, etc can reduce accidents. But, most of the supervisors and engineers appear to be stuck to the tables. When there is no monitoring, then it leads to bypassing of procedures, wrong reporting and complacency. This also gives a wrong signal to new recruits.
Most of the plant layouts also appear to be congested. We put more and more equipment in the same area and whatever planned during initial setup with sufficient space will not be seen after future capacity additions. This congestion also leads to unsafe conditions and can endanger the lives of employees in emergency.
If the rot is not attended in the beginning stage, then even the best management expert can't do anything. When we compromise the above safety issues for the fear of unrest, union problems, unrealistic production goals, then so be it and see the deterioration of safety culture and one day, you may close the shop temporarily for a few months or permanently.
Showing posts with label safety culture. Show all posts
Showing posts with label safety culture. Show all posts
Dec 13, 2010
Jul 29, 2010
How to improve safety culture - an example
Be a Roman in Rome, is a proverb i.e we should behave the way others do. Similarly, the attitude of the employees for safety reflects its culture, the thinking and will power of the top management and efforts put into it. If accidents are viewed as part of the work and that the injured can be compensated, then the accidents will continue to occur, because it is cheaper to pay for an accident rather than investing in safety systems. It appears costly to change the designs, incorporate safety features, provide training, provide PPE, etc. This is the reason why in many sites, accidents recur. However, if there is strict enforcement of regulations of the land, then there will be a sea change in the attutude of the management towards safety. Now, they think it is cheaper and rewarding to invest in safety rather than pay penalty and worse, go to jail.
Such a change is possible. Suppose, we go to a new place where the language spoken is different. Then, we try to learn or atleast try to find ways to communicate. The need forces us to find ways to communicate and get what we want. Necessity / need forces a person to chage.
Similarly, if regulations are enforced, then factory mangements though feel like fish out of water for sometime, soon they will understand and follow the safety principles prescribed under rules and regulations. Can we term this as cultural change. I think this is a cultural change. And it happens because someone somewhere is monitoring with a whip in his hand, ready to punish the erring managements.
Such a change is possible. Suppose, we go to a new place where the language spoken is different. Then, we try to learn or atleast try to find ways to communicate. The need forces us to find ways to communicate and get what we want. Necessity / need forces a person to chage.
Similarly, if regulations are enforced, then factory mangements though feel like fish out of water for sometime, soon they will understand and follow the safety principles prescribed under rules and regulations. Can we term this as cultural change. I think this is a cultural change. And it happens because someone somewhere is monitoring with a whip in his hand, ready to punish the erring managements.
Mar 28, 2010
Safety culture
Recently, I heard a person questioning about preaching of safety culture. He questioned about the credentials of the culture of the preacher saying that the person does not wear helmet while driving from home to office and he preaches about safety culture to others.
Yes, the person is wrong that he is not using helmet. But, by his act, he will be at risk of getting injured. But, in a plant, if the Manager can't inculcate safety culture, then entire staff of the concerned plant as well as those in the vicinity will be affected. By saying you are wrong will not make my wrong act a RIGHT. A wrong act is always a wrong act only. By telling the safety man that your acts outside are wrong and you can't tell me how I should do is not a correct statement at all. These types of arguments are like shadow boxing and will not help in improving safety at the plant.
Another example is a theft has occurred in the house when the occupant is not in the house. Suppose the neighbour informs about the same to the occupant. If occupant replies not bother about what is happening in his house and advises to look into his own house affairs, who will be the loser. Obviously, the occupant. Similarly, in a factory the plant manager will be loser and will be responsible for acts and deeds and may be charged by the regulator depending upon the seriousness of the violations. At that time, plant manager can't tell the regulator that regulator is not wearing shoe or not using the helmet. Before such a thing occurs, the internal safety officer monitors and advises the plant manager for suitable action so that plant manager can avoid embarrasing and difficult situations from his employees as well as the regulator.
Yes, the person is wrong that he is not using helmet. But, by his act, he will be at risk of getting injured. But, in a plant, if the Manager can't inculcate safety culture, then entire staff of the concerned plant as well as those in the vicinity will be affected. By saying you are wrong will not make my wrong act a RIGHT. A wrong act is always a wrong act only. By telling the safety man that your acts outside are wrong and you can't tell me how I should do is not a correct statement at all. These types of arguments are like shadow boxing and will not help in improving safety at the plant.
Another example is a theft has occurred in the house when the occupant is not in the house. Suppose the neighbour informs about the same to the occupant. If occupant replies not bother about what is happening in his house and advises to look into his own house affairs, who will be the loser. Obviously, the occupant. Similarly, in a factory the plant manager will be loser and will be responsible for acts and deeds and may be charged by the regulator depending upon the seriousness of the violations. At that time, plant manager can't tell the regulator that regulator is not wearing shoe or not using the helmet. Before such a thing occurs, the internal safety officer monitors and advises the plant manager for suitable action so that plant manager can avoid embarrasing and difficult situations from his employees as well as the regulator.
Feb 12, 2010
Tale of two factories
Sometime back, I visited two factories on the same day. The visit provoked me to narrate my experience immediately. However, I thought that I can observe similar setups and write. But, I did not get opportunity.
The first factory, I visited in the morning, gave a feel of good safety culture right from the entry point of the road leading to the factory. The factory is about ½ km away from this point. Still, one sees good roads, good house keeping with no scrap / waste on either side of the road, no vehicle parking on roads. When we reached the security, I was surprised to see everybody, including the contract workers entering the factory area with shoes. Visitors arrival was informed by the security officials to the concerned in the factory about the visitor(s), were checked on receipt of directions and were guided into the factory. We, a team of about 50 persons, were received by an official and were taken to a lecture hall. The factory is in the business of making some electrical equipment and accessories. It employs about 300-400 regular employees and similar number of contractor workers. The factory layout was explained to us and briefed about the activities of the factory. Then, we were divided into two teams, guided by separate officials for a visit.
I found every where, the aisles are marked and not a single bit of scrap can be found in this area. The sections are marked, bins are available for storing raw material, product and scrap. Everybody on the job appears like a soldier concentrating on the job. Everybody donned helmet and shoe with factory uniform. Instructions are displayed near the workplace. We spent more than two hours in the shop floor before reaching the dining hall for lunch. Only, when I was about to enter the dining hall, I saw a female gardener without shoe. But, this is the only persons and other gardeners (male and female) are in their attire with shoes.
Even, the dining hall is very neat, tables are clean and the items at the counter are in clean containers. I did not go into the kitchen. However, the way factory is maintained overall in such a good condition, I am sure, kitchen also would have been in good condition.
After lunch, we thanked our hosts and proceeded to the next factory in the schedule. Here also the roads are good and I did not see any scrap or waste on the roads outside as well as inside. But, we have to wait at the security for more than 45 minutes before our host could be contacted and then head count was taken before allowed inside. Again, we have guide. Security gave us directions to go to a particular building. By enquiry enroute, we reached the building. There, one of our team member went inside to locate the person and then as in the morning visit, we were divided into teams and were taken around. The factory is involved in the manufacture of machinery and employs about 1000 regular employees and about 400 contractor workers.
Inside the factory (different sections in different buildings), the use of PPE is not witnessed much. Even the supervisors and officers who have to advise their technicians were found without shoes and were seen walking in chappals. Then, materials were dumped everywhere and house keeping is very poor. Cobwebs are found even at arm reaching heights. There is no seriousness in the employees on the shopfloor. A casual attitude is visible. Though, I did not enquire about accident statistics either in the morning visit or afternoon visit, I am sure that this second factory may not be having good record with respect to safety, though their products are of good quality.
At the end of day, when I was on my way back to residence, I thought what could have been the reason for different culture in these two factories, with regards to house keeping, use of personal protective equipment, display of safety procedures and precautions, attitude of employees (security, shopfloor and managerial) and finally canteen.
In the first factory of our visit, there is no job security, though on my enquiry, I found many are working for years in the same factory as it is the case with the second factory. Management is committed to ensuring safe working conditions both by work and action. Even while selecting the contract workers, conditions are stipulated and are enforced. I noted that even in place where lubricant and hydraulic oils are handled, there is no spillage on the shopfloor and they are contained / restricted to within the work area by providing bund / trays. In many factories, which I visited when I did my safety diploma, oil spillage could be found every where sometimes spreading few yards from the source. Without management commitment, in terms of policy, resources and review, this type of culture is not at all possible. Even persons working in the shopfloor must have realized that they can’t bypass safety procedures as they can be terminated. Subsequently, over a period of time, they must have realized the benefits of good safety culture and thus continued in the factory. It is a known fact that casual attitude develops when person is experienced an tries to bypass safety procedures to increase productivity and get some benefits. Again here, the monitoring by supervisors to ensure that this is not the case shows that productivity targets are realistic with the safe production. Though bypassing safety procedures will result in higher productivity in the short term, but in the long tern, it will lead to fall in productivity and result in accidents, compensation claims, decrease in morale, loss of ownership by employees, visits by regulatory agencies, etc.
In the second factory, once a person is appointed, his job is secure till retirement unless otherwise he commits a major blunder. Thus, employees are not bothered about instructions of their superiors. Though, there is no dearth of resources for providing PPE and safety implementation, there is lack of zeal in employees to implement and follow. May be superiors are threatened, if asked to follow safety at the shopfloor. It is totally in contrast with the first factory. It appears that management hands are tied when they can’t control their employees and have to work with so many restrictions.
The first factory, I visited in the morning, gave a feel of good safety culture right from the entry point of the road leading to the factory. The factory is about ½ km away from this point. Still, one sees good roads, good house keeping with no scrap / waste on either side of the road, no vehicle parking on roads. When we reached the security, I was surprised to see everybody, including the contract workers entering the factory area with shoes. Visitors arrival was informed by the security officials to the concerned in the factory about the visitor(s), were checked on receipt of directions and were guided into the factory. We, a team of about 50 persons, were received by an official and were taken to a lecture hall. The factory is in the business of making some electrical equipment and accessories. It employs about 300-400 regular employees and similar number of contractor workers. The factory layout was explained to us and briefed about the activities of the factory. Then, we were divided into two teams, guided by separate officials for a visit.
I found every where, the aisles are marked and not a single bit of scrap can be found in this area. The sections are marked, bins are available for storing raw material, product and scrap. Everybody on the job appears like a soldier concentrating on the job. Everybody donned helmet and shoe with factory uniform. Instructions are displayed near the workplace. We spent more than two hours in the shop floor before reaching the dining hall for lunch. Only, when I was about to enter the dining hall, I saw a female gardener without shoe. But, this is the only persons and other gardeners (male and female) are in their attire with shoes.
Even, the dining hall is very neat, tables are clean and the items at the counter are in clean containers. I did not go into the kitchen. However, the way factory is maintained overall in such a good condition, I am sure, kitchen also would have been in good condition.
After lunch, we thanked our hosts and proceeded to the next factory in the schedule. Here also the roads are good and I did not see any scrap or waste on the roads outside as well as inside. But, we have to wait at the security for more than 45 minutes before our host could be contacted and then head count was taken before allowed inside. Again, we have guide. Security gave us directions to go to a particular building. By enquiry enroute, we reached the building. There, one of our team member went inside to locate the person and then as in the morning visit, we were divided into teams and were taken around. The factory is involved in the manufacture of machinery and employs about 1000 regular employees and about 400 contractor workers.
Inside the factory (different sections in different buildings), the use of PPE is not witnessed much. Even the supervisors and officers who have to advise their technicians were found without shoes and were seen walking in chappals. Then, materials were dumped everywhere and house keeping is very poor. Cobwebs are found even at arm reaching heights. There is no seriousness in the employees on the shopfloor. A casual attitude is visible. Though, I did not enquire about accident statistics either in the morning visit or afternoon visit, I am sure that this second factory may not be having good record with respect to safety, though their products are of good quality.
At the end of day, when I was on my way back to residence, I thought what could have been the reason for different culture in these two factories, with regards to house keeping, use of personal protective equipment, display of safety procedures and precautions, attitude of employees (security, shopfloor and managerial) and finally canteen.
In the first factory of our visit, there is no job security, though on my enquiry, I found many are working for years in the same factory as it is the case with the second factory. Management is committed to ensuring safe working conditions both by work and action. Even while selecting the contract workers, conditions are stipulated and are enforced. I noted that even in place where lubricant and hydraulic oils are handled, there is no spillage on the shopfloor and they are contained / restricted to within the work area by providing bund / trays. In many factories, which I visited when I did my safety diploma, oil spillage could be found every where sometimes spreading few yards from the source. Without management commitment, in terms of policy, resources and review, this type of culture is not at all possible. Even persons working in the shopfloor must have realized that they can’t bypass safety procedures as they can be terminated. Subsequently, over a period of time, they must have realized the benefits of good safety culture and thus continued in the factory. It is a known fact that casual attitude develops when person is experienced an tries to bypass safety procedures to increase productivity and get some benefits. Again here, the monitoring by supervisors to ensure that this is not the case shows that productivity targets are realistic with the safe production. Though bypassing safety procedures will result in higher productivity in the short term, but in the long tern, it will lead to fall in productivity and result in accidents, compensation claims, decrease in morale, loss of ownership by employees, visits by regulatory agencies, etc.
In the second factory, once a person is appointed, his job is secure till retirement unless otherwise he commits a major blunder. Thus, employees are not bothered about instructions of their superiors. Though, there is no dearth of resources for providing PPE and safety implementation, there is lack of zeal in employees to implement and follow. May be superiors are threatened, if asked to follow safety at the shopfloor. It is totally in contrast with the first factory. It appears that management hands are tied when they can’t control their employees and have to work with so many restrictions.
Jan 19, 2009
Why Gas cylinders should be kept in sun shade?
I read in Rules for gas cylinders that gas cylinders should be kept under sun shade, should not be exposed to direct sun light, the storage area should have good ventilation, etc. Though the reasons are known, i.e to avoid over pressurization due to the exposure to sun, I saw practically how over pressurization takes place in the cylinder when exposed to sun light directly.
Recently, I was on a visit to one of our sites under construction. After my visit to the construction site, at about 1230 hrs in the noon, I was going back to the office where I normally sit. I don't have permanent table and chair as I visit the site occasionally and there are permanent safety officers already appointed at site. On the way, I saw some argon cylinders stored on the road side under direct sun light, without valve caps. I enquired with the contractor nearby about the cylinders and I was told that they are empty and are to be sent to the supplier. On close observation, I found that the valve discharge nozzle is having some water (there was rain on previous night) and small bubbles were being formed continuously.
From this I understood that though the cylinder is empty, it is not 100% empty and some leftover gas in the cylinder is getting expanded due to rise in ambient temperature. As the valve is not totally closed, the expanded gas is leaking out as bubbles through the water in the discharge nozzle.
This clearly demonstrates that though we assume empty cylinders are safe, they are not actually 100% empty and if the gas is toxic, then the little amount of gas leaking out due to sunlight exposure can harm the persons nearby. If the cylinders are full then they are hazardous and can endanger the persons around.
Similarly, being found on the roadside, any damage to the valve (breakage) can rocket the cylinder like missile and can hurt persons / damage equipment or property nearby or can have a domino effect. For this reason, the rules are specific that the unused cylinder valves should be protected with valve caps so that valves can't be exposed directly.
People talk about safety culture so much, but these small issues like valve caps, cylinder storage under sunshade, chaining the cylinders to prevent their fall, etc are not given due attention. Lip service alone will not improve safety culture. May be, talking about safety will bring admiration from listeners and even some appreciation by way of reward, but this will not help in improving the safety at ground level and all this admiration / appreciation / rewards will be washed off by any single accident and the same persons will admonish the in-charges of the area for not visualizing the hazards and not taking corrective measures for the safety of the people.
Recently, I was on a visit to one of our sites under construction. After my visit to the construction site, at about 1230 hrs in the noon, I was going back to the office where I normally sit. I don't have permanent table and chair as I visit the site occasionally and there are permanent safety officers already appointed at site. On the way, I saw some argon cylinders stored on the road side under direct sun light, without valve caps. I enquired with the contractor nearby about the cylinders and I was told that they are empty and are to be sent to the supplier. On close observation, I found that the valve discharge nozzle is having some water (there was rain on previous night) and small bubbles were being formed continuously.
From this I understood that though the cylinder is empty, it is not 100% empty and some leftover gas in the cylinder is getting expanded due to rise in ambient temperature. As the valve is not totally closed, the expanded gas is leaking out as bubbles through the water in the discharge nozzle.
This clearly demonstrates that though we assume empty cylinders are safe, they are not actually 100% empty and if the gas is toxic, then the little amount of gas leaking out due to sunlight exposure can harm the persons nearby. If the cylinders are full then they are hazardous and can endanger the persons around.
Similarly, being found on the roadside, any damage to the valve (breakage) can rocket the cylinder like missile and can hurt persons / damage equipment or property nearby or can have a domino effect. For this reason, the rules are specific that the unused cylinder valves should be protected with valve caps so that valves can't be exposed directly.
People talk about safety culture so much, but these small issues like valve caps, cylinder storage under sunshade, chaining the cylinders to prevent their fall, etc are not given due attention. Lip service alone will not improve safety culture. May be, talking about safety will bring admiration from listeners and even some appreciation by way of reward, but this will not help in improving the safety at ground level and all this admiration / appreciation / rewards will be washed off by any single accident and the same persons will admonish the in-charges of the area for not visualizing the hazards and not taking corrective measures for the safety of the people.
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