Today an article on consumer product safety was published in MINT. I learned about product safety when I did my safety diploma few years ago. The Factories Act 1948 Section 7B is about product safety but for use in a factory. Apart from this, time to time we see awareness campaigns in the media by Ministry of Consumer Affairs under JAGO GRAHAK JAGO on various topics. But, as the author says in the MINT article, there is no agency for monitoring and implementation similar to Consumer Product Safety Commission of US. After purchase, we find the item with defects, not as per specifications, less weight, poor quality etc.Of late however, few online shopping websites are offering replacement guaranty within specified period. Some retail outlets also offer exchange, if brought within specified period. Hope this will spread and lead to practices as followed in US.
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